ESS Copilot ESS Copilot
Enterprise-Ready Employee Self Service

ESS Copilot helps organizations digitize HR operations, automate approval workflows, manage employee records, generate reports, and support staff with an integrated AI assistant.

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50+

Trusted by HR teams

Modules
12+
Approval levels
Multi
AI assistant
Built-in
Live

Active employees

248

Leave balance

12.5days

Pending approvals

5

Claims paid

RM 1,240

AI Summary

You have 5 pending approvals — 1 is overdue. Team leave coverage looks healthy this week.

Trusted by Malaysian enterprises, GLCs & government agencies

Bina Holdings PerantaraTech Selasih GLC Nusantara Group Cendana Corp Anggun Berhad

Built for Malaysian organizations

Designed around local HR, leave, and approval practices for enterprises, GLCs, and government agencies.

Multi-level approval workflow

Configurable approval chains with delegated approvers, SLA reminders, and escalation support.

Secure document management

Private storage with role-based access, signed file URLs, and full audit visibility.

AI-powered HR assistance

Permission-aware AI assistant that helps employees, HR, finance, and management work faster.

The Problem

Still managing HR processes manually?

Manual HR work creates friction for every team — employees, HR, finance, approvers, and management. Common pain points include:

  • Leave applications handled through forms, emails, or WhatsApp
  • Claim receipts scattered across files and messages
  • Approvals delayed because approvers are not reminded
  • HR struggles to check balances, documents, and employee records
  • Management does not have real-time reporting
  • Audit trail is hard to trace
Modern collaborative office workspace

The Solution

Centralize everything in one secure platform.

  • Self-serve from any device
  • Timely approver notifications
  • Single HR source of truth
  • Real-time dashboards
Features

Everything you need to run modern HR operations

A complete toolset for employees, HR, finance, approvers, and management — built around security, automation, and clarity.

Employee Profile Management

Centralized staff records, employment details, emergency contacts, bank info, and document history.

Leave Management

Leave applications, balance tracking, public holidays, team calendar, and multi-level approvals.

Claim Management

Submit claims, upload receipts, calculate mileage, verify with finance, and track payment status.

Travel Application

Travel requests, itineraries, advance requests, supporting documents, and linkage to travel claims.

Attendance & Work Arrangement

Clock in/out, work-from-home requests, manual adjustments, approvals, and monthly reports.

Approval Workflow

Multi-level approvers, delegation, approval history, SLA reminders, and escalation paths.

Document Management

Upload, categorize, share, and audit HR documents with private, role-aware storage.

Dashboard & Reports

Real-time dashboards and exportable reports for HR, finance, and management.

AI Assistant

Built-in AI for balance checks, approval summaries, claim reviews, and HR insights.

Audit Trail

Comprehensive activity logs for applications, approvals, document access, and admin actions.

Passkey & OTP Security

Modern passwordless login with passkeys, plus OTP verification for sensitive actions.

Role-Based Access Control

Fine-grained roles and permissions to ensure users only access what their role allows.

Modules

Everything HR needs in one platform

Six tightly integrated modules — each crafted for the way Malaysian HR teams actually work.

Module 01 01 / 06

Employee Profile

A single source of truth for every employee record.

Employee Profile dashboard Live
  • Centralized staff information
    Ready
  • Employment details
    Ready
  • Emergency contacts
    Ready
6 capabilities

What's included

Everything you need for employee profile — in one place.

  • Centralized staff information

    Step 01

  • Employment details

    Step 02

  • Emergency contacts

    Step 03

  • Bank information

    Step 04

  • Document records

    Step 05

  • Activity timeline

    Step 06

Audit-logged · Permission-aware · Mobile ready
See it in action
Module 02 02 / 06

Leave

Streamlined leave requests, balances, and approvals.

Leave dashboard Live
  • Leave application
    Ready
  • Leave balance
    Ready
  • Public holiday and weekend calendar
    Ready
5 capabilities

What's included

Everything you need for leave — in one place.

  • Leave application

    Step 01

  • Leave balance

    Step 02

  • Public holiday and weekend calendar

    Step 03

  • Team availability

    Step 04

  • Multi-level approval

    Step 05

Audit-logged · Permission-aware · Mobile ready
See it in action
Module 03 03 / 06

Claims

Paperless claim submission with finance verification.

Claims dashboard Live
  • Claim submission
    Ready
  • Receipt upload
    Ready
  • Mileage calculation
    Ready
5 capabilities

What's included

Everything you need for claims — in one place.

  • Claim submission

    Step 01

  • Receipt upload

    Step 02

  • Mileage calculation

    Step 03

  • Finance verification

    Step 04

  • Payment status tracking

    Step 05

Audit-logged · Permission-aware · Mobile ready
See it in action
Module 04 04 / 06

Travel

Plan, approve, and reconcile official travel.

Travel dashboard Live
  • Travel application
    Ready
  • Destination and itinerary
    Ready
  • Advance request
    Ready
5 capabilities

What's included

Everything you need for travel — in one place.

  • Travel application

    Step 01

  • Destination and itinerary

    Step 02

  • Advance request

    Step 03

  • Supporting documents

    Step 04

  • Travel claim linkage

    Step 05

Audit-logged · Permission-aware · Mobile ready
See it in action
Module 05 05 / 06

Attendance

Track time, work arrangements, and adjustments.

Attendance dashboard Live
  • Clock in/out
    Ready
  • Work from home request
    Ready
  • Manual adjustment
    Ready
5 capabilities

What's included

Everything you need for attendance — in one place.

  • Clock in/out

    Step 01

  • Work from home request

    Step 02

  • Manual adjustment

    Step 03

  • Attendance approval

    Step 04

  • Monthly report

    Step 05

Audit-logged · Permission-aware · Mobile ready
See it in action
Module 06 06 / 06

Approval Workflow

Configurable approval chains with full visibility.

Approval Workflow dashboard Live
  • Multi-level approval
    Ready
  • Delegated approver
    Ready
  • Approval history
    Ready
5 capabilities

What's included

Everything you need for approval workflow — in one place.

  • Multi-level approval

    Step 01

  • Delegated approver

    Step 02

  • Approval history

    Step 03

  • SLA reminder

    Step 04

  • Escalation support

    Step 05

Audit-logged · Permission-aware · Mobile ready
See it in action
AI Assistant

Built-in AI Assistant for HR, Employees & Management

ESS Copilot includes an integrated AI assistant that helps users check leave balances, summarize pending approvals, draft travel justifications, review claim completeness, and generate management summaries — without exposing unauthorized data.

Permission-aware by design. Every AI response respects user roles, is audit-logged, and is generated only from data the user is authorized to access.

  • "How many leave days do I have?"
  • "Who is on leave today?"
  • "Summarize pending approvals for my department."
  • "Check whether this claim is complete."
  • "Generate a monthly HR summary."

ESS Copilot AI

Permission-aware · Audit-logged

Online
Summarize pending approvals for my department.

You have 5 pending approvals across your team:

  • · 2 leave applications (1 overdue)
  • · 3 claim approvals waiting on receipts

Generated based on your role: Department Head.

Send
Security

Enterprise-ready security

ESS Copilot is designed with role-based access, secure authentication, audit visibility, and private document protection for enterprise environments.

Enterprise security and identity

Built on Laravel Fortify · Passkey + OTP

Laravel Fortify Authentication

Battle-tested authentication backend with secure session management.

Passkey Login

Phishing-resistant passwordless sign-in using WebAuthn passkeys.

OTP Verification

One-time codes to protect sensitive actions and approvals.

Role & Permission Control

Granular access aligned to job functions and responsibilities.

Private Document Storage

Files served via signed URLs with permission-aware downloads.

Audit Logs

Tamper-evident logs for applications, approvals, and admin actions.

Login History

Track sign-in events, devices, and locations per user.

Impersonation Logging

Every support impersonation is recorded for accountability.

Activity Tracking

Visibility into key user activity across modules and records.

Reports

Real-time reports for HR, Finance & Management

Operational dashboards and exportable reports across every module — with AI-generated summaries for executives.

Q1 Report

HR Operations Overview

Live PDF · XLSX

On time

94%

Avg. SLA

1.2d

Pending

17

Applications by module

Last 30 days

Leave
Claims
Travel
Att.
Docs

AI summary: Approval SLAs improved 6% vs last quarter. Travel spend trended down. Leave utilization is on track.

Employee Reports

Headcount, demographics, and employment movement insights.

Leave Reports

Balances, utilization, and team-level leave patterns.

Claim Reports

Spend by category, status, and finance verification cycle time.

Travel Reports

Trips, destinations, advances, and reconciliation status.

Attendance Reports

Working hours, lateness, and work-from-home distribution.

Approval Performance

SLA adherence, average turnaround, and pending bottlenecks.

Audit Reports

Activity, login, and impersonation reports for compliance.

Excel & PDF Export

Export every report for offline analysis or distribution.

AI Management Summaries

Auto-generated narrative summaries for management briefings.

Workflow

Simple digital approval flow

From submission to reporting — every step is digital, traceable, and aligned with your organization's policies.

  1. 01

    Submit application

    Employee submits leave, claim, travel, or attendance request.

  2. 02

    Validate information

    System checks balances, policies, and required documents.

  3. 03

    Notify approver

    Approver receives an in-app notification with full context.

  4. 04

    Decide & log

    Approval or rejection is recorded with reason and timestamp.

  5. 05

    Update reports

    HR, finance, and management dashboards refresh in real time.

Benefits

Why organizations choose ESS Copilot

Reduce paperwork
Speed up approvals
Improve HR visibility
Centralize employee records
Prevent missing documents
Improve audit readiness
Real-time management insights
Empower employees with self-service
Reduce repetitive HR questions
Standardize approval processes
Customer Stories

Loved by HR, finance & operations teams

See what HR leaders, COOs, and finance directors are saying about ESS Copilot.

"ESS Copilot replaced our paper-based leave forms within a month. HR finally has real-time visibility, and our approvers love the mobile experience."

Nadiah Salleh

Head of Human Resources · Bina Holdings Berhad

"The approval workflow is exactly what a GLC needs — multi-level, auditable, and aligned with our delegation matrix. Implementation was smoother than we expected."

Aiman Rahim

Chief Operating Officer · PerantaraTech Sdn. Bhd.

"Finance verifies claims twice as fast now. The AI assistant catches missing receipts before submissions even reach our team — a real productivity win."

Lim Jia Wen

Finance Director · Selasih GLC

Ready to modernize your HR operations?

Let your employees, HR team, finance team, and management work from one secure and intelligent ESS platform.

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Contact

Request a demo of ESS Copilot

Tell us about your organization and we will help you explore how ESS Copilot can support your HR operations.

Kuching, Sarawak skyline

Headquartered in

Kuching, Sarawak

Company
Serojatech Sdn. Bhd.
Email
project@serojatech.my
Phone
+60 82-286 884
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